License and Option Selection

Purpose:

Use the License and Option Selection form to enable new licenses through the Applications Management Center (AMC). On the 3300 ICP, licenses are required for options, features, and system capacity. For example, each IP Phone that you connect to the system requires an IP Device license.

Use this form when performing the following tasks:

Conditions

Some changes to this form will affect service on an active 3300 ICP. It is recommended that you make changes to the License and Option Selection form during off-peak hours. Keep in mind that some changes require a reboot. A reboot takes approximately 20 minutes during which time the 3300 ICP will be out of service. Refer to the Select Licenses and Options or Change License Options procedure for more information on options that require a reboot and whether the reboot is manual or automatic and which options also require a database backup and restore.

Field Descriptions

Online Licensing with the Application Management Center

 

Parameter

Description

Default Value

Application Record ID

Enter your 5-8 digit ID and click the Retrieve Licenses button. Upon validation, you may be required to perform a reboot or restore, during which voice mail may be disrupted.

  • Note: When you enter the Application Record ID, the AMC is contacted and the purchased license values are retrieved and automatically appear within the form (they do not need to be typed in manually.)

Once an ID is entered, the Password is changed to asterisks and disabled.

Blank

Purchased Options

 

IP User Licenses

Enter the number of licenses purchased (0-5600)

If you are installing a new system that does not have any IP User or Device licenses programmed, a reboot is required after you set the licenses for the first time. However, increases to the number of IP User or IP Device licenses are updated immediately without a reboot. If you reduce the number of licenses, after saving the change, you must perform a system backup followed by a database restore.

CAUTION: Follow these instructions to avoid losing all data at reboot:

If you are increasing or decreasing the number of IP device licenses or user licenses AND the Maximum Configurable IP Devices parameter is NOT modified, then
- save the change
- perform a DBMS Save command

If you are increasing or decreasing the number of IP device licenses or user licenses AND the Maximum Configurable IP Devices parameter IS modified, then
- save the change
- perform a DBMS Save command
- perform a backup and restore

Hot desk users and Generic SIP phones require a User license but not a Device license.

For information on IP licenses, refer to About IP User and Device Licenses.

0

ACD Agent Licenses

Enter the number of licenses purchased (0-350). Changes are updated immediately without a reboot.

When 0 is selected, ACD options (ACD 2000, ACD 2000 Extended Agent Skill Groups, ACD 2000 Skills-based Routing, ACD Real Time Events, Networked ACD, ACD Max Agent ID Appearances) are disabled.

0

IP Device Licenses

Enter the number of licenses purchased:

AX: maximum 100

CX or CXi: maximum 100

MXe Base Configuration: maximum 300

MXe Expanded Configuration: maximum 1400

MXe Server: maximum 5600

Refer to the 3300 ICP Engineering Guidelines for provisioning rules.

If you are installing a new system that does not have any IP User or Device licenses programmed, a reboot is required after you set the licenses for the first time. However, increases to the number of IP User or IP Device licenses are updated immediately without a reboot. If you reduce the number of licenses, after saving the change, you must perform a system backup followed by a database restore.

Resilient users require a User license and a Device license at their primary controller but only a Device license at their secondary controller.

CAUTION: There is a danger of losing all data when changing the number of user or device licenses across the threshold of 700 devices. See CAUTION above (User Licenses) to avoid data loss.

CAUTION: The maximum number of active IP devices for any controller (AX, CX, CXi, MX, or LX) is not enforced by the system software. For example, you could program a CX controller with 700 IP devices; however, the CX controller might be provisioned to support only 100 active IP devices. An active device is defined as a device that is registered with the system and is using system resources (off-hook). If the number of active IP devices exceeds the controller's capacity, those IP devices exceeding the capacity will not receive service. Refer to the 3300 ICP Engineering Guidelines for provisioning rules.

For information on IP licenses, refer to About IP User and Device Licenses.

0

Mailbox Licenses

Enter the number of licenses purchased (0-750); CX or CXi: (0-16).

Refer to the Engineering Guidelines for provisioning rules.

Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

0

Digital Link Licenses

Enter the number of licenses purchased (0-16). Changes are updated immediately without a reboot.

0

Compression Licenses

Enter the number of licenses purchased (0-256 channels); for CX or CXi: (0-64 channels). Changes are updated by the next reboot.

Licensed 1 per bidirectional channel of compression. Ensure that you have enough DSPs to support the compression licenses purchased.

Compression licenses are purchased in groups of eight.

0

HTML Apps Infrastructure Licenses

Enter the number of licenses purchased (0-5600). Each license allows you to assign HTML applications to a device using any of the following: the User Configuration form, the Multiline Set Key Assignment form, the Settings key on the phone or the Desktop Tool.

One license is required per DN. Use the Multiline IP Set Configuration form to assign the DN(s) a license.

Licenses are only required for applications developed using the Release 2 HTML Toolkit. Release 1 applications do not need to be licensed and will continue to work

Changes are updated immediately without a reboot.

0

Fax over IP (T.38) Licenses

Enter the number of licenses purchased. Licenses are purchased in groups of four. You can purchase a maximum of 64 licenses.

Each license supports a single FAX Relay (T.38) channel. A reboot is required to enable new FAX Relay (T.38) licenses.

  • Notes:

  • The maximum number of supported T.38 licenses depends on your system configuration. Refer to the Engineering Guidelines for details.

  • FAX over IP support requires the DSP II card. You can purchase and configure licenses on the system before you install the required DSP II cards in the system. However, an alarm will be raised after you reboot the system if required DSP II cards are not installed. Refer to the Engineering Guidelines to determine the DSP resource requirements for the system.

0

SIP Trunk Licenses

Enter the number of licenses purchased (0 to 2000). Changes require a new password (see Change License Options) and are updated immediately without a reboot.

  • Note: An increase in licenses takes place immediately. To decrease licenses, you may be required to remove some licenses from the SIP Peer Profile form first. This ensures that the number of licenses do not decrease below the actual licenses programmed for use.

0

Analog Line Licenses

To enable an ONS port on the following cards, you require an analog line license:

  • 24 Port ONSP Card

  • 16 Port ONS Card

  • 4 + 12 Port Combo Card

These cards are supported in the AX controller and ASU II only. Enter the number of licenses purchased (0-5000). Refer to the Engineering Guidelines for provisioning rules.

Each ONS and OPS line card circuit in SX-200 Bays connected to the 3300 ICP requires an Analog Line License.

Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

0

SIP User Licenses

Enter the number of licenses purchased (0 to 5600). The maximum varies by controller type as follows:

CX/CXi - 100

MXe Standard - 300

LX and MXe Expanded - 1000

MXe Server - 1000

AX Controller - 100

Changes require that you set a new password (see Change Licenses and Options) and are implemented immediately without a reboot.

Resilient SIP devices require a SIP user license at both the primary and secondary controllers.

  • Note: The IP User licenses and the SIP User licenses combined cannot exceed 5600 licenses.

0

External Hot Desk User Licenses

Enter the number of licenses purchased (0 to 100% of IP User Licenses purchased).

0

XNET Networking

Select "Yes" if an XNET Networking license has been purchased. Changes are updated immediately without a reboot.

  • Note: Once enabled, you cannot disable XNET Networking from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No"). To remove the XNET Networking option, you must obtain a new Application Record ID from the License Management Center and re-install system software that does not have this option enabled.

No

IP Networking

Select "Yes" if an IP Networking license has been purchased. Changes are updated immediately without a reboot.

  • Note: Once enabled, you cannot disable IP Networking from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No"). To remove the IP Networking option, you must obtain a new Application Record ID from the License Management Center and re-install system software that does not have this option enabled.

No

Voice Mail Networking

Select "Yes" if a Voice Mail Networking license has been purchased. Changes are updated immediately without a reboot.

Selecting "Yes" enables the Voice Mail Networking feature.

This option is disabled if no voice mail license have been purchased.

No

Advanced Voice Mail

Select "Yes" if an Advanced Voice Mail license has been purchased. Selecting "Yes" enables the Record-A-Call, Forward to E-mail and Personal Contacts features.

You do not need to reboot the 3300 ICP to enable this option. However, the voice mail services will be stopped and then restarted. Since there will be a  brief interruption in the voice mail services, it is recommended that you enable this option after business hours.

No

Voice Mail Hospitality/PMS

Select "Yes" if a Hospitality/Property Management System (PMS) license has been purchased. Changes are updated immediately without a reboot.

You must configure PMS features before the functionality will be available.

No

Tenanting

Select "Yes" if a Tenanting license has been purchased. Changes are updated immediately without a reboot. Selecting "Yes" enables Tenanting.

When upgrading from Release 5.1 or earlier to Release 5.2 or later, you must get a new password.

  • Note: Once enabled, you cannot disable Tenanting from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No"). To remove the Tenanting option, you must obtain a new Application Record ID from the License Management Center and re-install system software that does not have this option enabled.

No

MLPP

Select "Yes" if an MLPP (Multi-Level Precedence and Preemption) license has been purchased. Changes are updated immediately without a reboot.

  • Note: MLPP is supported on the CXi and MXe only.

No

Remote Management

Select "Yes" if a Remote Management license, which is required to use the Alarm Notification by E-mail feature, has been purchased.

Changes require a new password (see Change License Options) are implemented immediately without a reboot.

No

Hardware Identifier

System-generated, protected field.

 

Password

Enter the password to verify purchased options.

Blank

Configuration Options

 

Country

Select the country variant of the system. Changing the country does not change the options password. This parameter is used to set the default language, dialing plan, tone plan, and loss and level plan.

Supported countries are as follows:

  • Australia

  • Netherlands

  • Brazil

  • New Zealand

  • China

  • North America (Canada, USA)

  • France

  • Portugal

  • Germany

  • Spain

  • Italy

  •  United Kingdom

  • Latin America (Argentina, Chile, Mexico)

 

A change to this option requires a Save, Reboot, and Restore.

The Italy option also

  • suppresses internal inter-digit timers, and uses the inter-digit timeouts provided by the network or the PRI card.

  • includes a supplementary information string that identifies the calling party as an analog device (for analog devices that originate calls to ISDN trunks, in the DPNSS call setup message).

North America

Networking Option

Select "Yes" to enable MNMS: Configuration Management I. Changes are updated by the next reboot.

This setting does not change the options password.

No

MiTAI/TAPI Computer Integration

Select "Yes" to enable "HCI/CTI Advanced Telephony Control" and "HCI/CTI Basic Telephony Control"; Large Traffic Level is 10, and Small Traffic Level is blank.

Select "No" to disable "HCI/CTI Advanced Telephony Control" and "HCI/CTI Basic Telephony Control"; "HCI/CTI/TAPI Large Traffic Level" and "HCI/CTI TAPI Small Traffic Level" are both blank.

Changes are updated by the next reboot.

This setting does not change the options password.

Note: For MAS 1.1 and later, this setting is automatically enabled.

No

Extended Agent Skill Group

Select "Yes" to enable Extended Agent Skill Groups and allow up to 128 Agent Skill Groups with a maximum of 500 agents per group.

Select "No" disables Extended Agent Skill Groups and allows up to 64 Agent Skill Groups with a maximum of 150 agents per group.

A change to this option requires a Save, Reboot, and Restore.

No

Maximum Elements Per Cluster

Select the maximum number of elements permitted in a network cluster (30, 60, 250, 999). When 30 or 60 elements are enabled, Mitel Feature Resource Dimension (MFRD) 17 is applied to the system. If 250 or 999 elements are enabled, MFRD 19 is applied. The MFRD level for the system is displayed in the Dimension Selection form.

A change to this option requires a Save, Reboot, and Restore.

  • Note: All elements in the cluster must have 999 Maximum Elements Per Cluster programmed to support more than 28500 Remote Directory Numbers.

30

Maximum Configurable IP Devices

This field may be a system-generated and protected, depending on the 3300 ICP controller type and amount of system memory.

For a CX, MX, or LX system with 256 MB of RAM, this field is system-generated and protected.

For an LX system with 512 MB of RAM, this field provides two options: 700 and 5600.

For an AX system ... 100

For an MXe System ... 350 MXe base, 1500 MXe expanded

For an MXe Server ... 5600

A change to this option requires a Save, Reboot, and Restore.

  • Notes:

  • If the 5600 value is selected, you are able to enter larger values in the IP User Licenses field (0-5600) and the IP Device Licenses field (0-5600).

  • The Maximum number of configurable IP devices on a CX or CXi system is 100.

Varies

Extended Hunt Group

For non-MXe Server systems, select ing "Yes" allows up to 16 Hunt Groups with a maximum of 240 members per group. Only one 240-member voice mail hunt group should be programmed on a switch; a 240-member recorder hunt group can also be programmed. Do not program any additional large (more than 64 members) groups.

For the MXe Server only, selecting "Yes" enables support for up to 16 Hunt Groups with a maximum of 1000 members per group.

A change to this option requires a Save, Reboot, and Restore.

When this option is set to  "No" (default) the system uses the existing Hunt Group capacity (up to 176 Hunt Groups with a maximum of 64 members per group).

  • Notes:

  • Extended Hunt Group functionality is intended to support hunt groups of type "VoiceMail" and "Recorder" only for NuPoint Messenger IP Release 10.0 voice mail. It should not be used for other purposes. Hunt Groups will be lost if the option is selected when more than 16 hunt groups are programmed on the switch.

  • Only one extended hunt group of type VoiceMail is supported on a controller. Only one extended hunt group of type Recorder (for Record-A-Call) is supported on a controller.

  • Refer to the Engineering Guidelines for the maximum number of members supported in an extended hunt group and the maximum supported traffic rate.

No