A resilient user is a single user whose phone can be supported by either a primary of secondary controller. A resilient user requires both a user license and a device license on the primary controller, but only a device license on the secondary controller.
Note: Each mailbox requires a mailbox license. To provide a user with resilient voice mail, the user must have a voice mail license on both the primary and secondary controller.
You require IP user licenses for
IP Phone users (including users of Your Assistant, and Wireless phones) on their primary controller
Nortel Meridian and Norstar phone users that are supported through the CITELink Gateway
Hot Desk users
Generic SIP phone users
Speech Server (Speak@Ease)
Note: The number of IP user licenses being used on the system is displayed in the System Capacity Display form.
You require IP device licenses for
IP phones on resilient and non-resilient systems
IP wireless phones
IP consoles
Phones that are supported through the CITELink Gateway
5230 IP Phone (PDA)
Your Assistant
Teleworker Solution
Speech Server
Notes:
You do not need an IP device license that is dedicated specifically for a Hot Desk user, but an IP device license must be available on the controller in order for the Hot Desk user to log in.
The number of IP device licenses being used on the controller is displayed in the System Capacity Display form.
The following two scenarios apply to License Limits:
In the License and Option Selection form, IP User Licenses and IP Device Licenses: fields are set to 700, see 700-License Limit
In the License and Option Selection form, IP User Licenses and IP Device Licenses: fields are set to 5600, see 5600-License Limit
CAUTION: The maximum number of active IP devices for any controller (CX, CXi, MX, or LX) is not enforced by the system software. For example, you could program a CX controller with 700 IP devices; however, the CX controller might be provisioned to support only 100 active IP devices. An active device is defined as a device that is registered with the system and is using system resources (off-hook). If the number of active IP devices exceeds the controller's capacity, those IP devices exceeding the capacity will not receive service. Refer to the 3300 ICP Engineering Guidelines for provisioning rules.
You can program up to 700 IP devices and 750 voice mail licenses on a controller.
The controller has a 700 PLID limit. Since each programmed IP device (or hot desk user) requires one PLID on the controller, the number of IP sets and hot desk users cannot exceed 700.
The number of device and user licenses depends on the configuration.
Some examples:
If
you want a controller to support three equal numbered shifts of Hot Desk
users, the maximum number in a shift would be 175 Hot Desk users: 175
devices that the Hot Desk users can log into, and three shifts of 175
Hot Desk users. That is, 175 devices + (3 x 175 Hot Desk users) = 700
licenses
To support this configuration, you would need 175 IP
device licenses and 700 IP user licenses.
If you want a secondary controller to provide resiliency for all 700 IP devices on a primary controller, you require 700 IP device licenses and no IP user licenses on the secondary controller. However, to program 700 hot desk users on a secondary ICP, you would not require any user or device licenses.
If you want a controller to provide resiliency for 200 IP phones on another controller and be the primary controller for 500 IP Devices (resilient or not), then you would require 700 (200 +500) IP Device Licenses and 500 IP User Licenses.
If you want 700 non-resilient users on a single node, you would need 700 IP device licenses and 700 IP user licenses.
You can program up to 1400 Active IP devices and up to 5600 Configurable IP devices. Also 750 voice mail licenses can be programmed on a controller (see About 1400-User Systems).
The controller has a 5600 PLID limit. Since each programmed IP device (or hot desk user) requires one PLID on the controller, the number of Configurable IP sets and hot desk users cannot exceed 5600.
The number of device and user licenses depends on the configuration.
Some examples:
If you want a controller to support
three equal numbered shifts of Hot Desk users, the maximum number in a
shift would be 1000 Hot Desk users: 1000 devices that the Hot Desk users
can log into, and three shifts of 1000 Hot Desk users. That is, 1000 devices
+ (3 x 1000 Hot Desk users) = 4000 user licenses and 1000 device licenses
To support this configuration, you would need 1000 Active IP
device licenses and 4000 IP user licenses.
If you want a secondary controller to provide resiliency for all 1000 IP devices on a primary controller, you require 1000 IP device licenses and no IP user licenses on the secondary controller. However, to program 1000 hot desk users on a secondary ICP, you would not require any user or device licenses.
If you want a controller to provide resiliency for 600 IP phones on another controller and be the primary controller for 800 IP Devices (resilient or not), then you would require 1400 (600 +800) IP Device Licenses and 800 IP User Licenses.
If you want 1200 non-resilient users on a single node, you would need 1200 IP device licenses and 1200 IP user licenses.
