Ensure that Class of Service, Interconnect Restriction, and Intercept Handling is programmed for each device.
To program DNI consoles:
DNI Console Configuration
form
Complete the Device Type, Directory Number, Softkey Appearance, Interconnect
Number, and Language fields.
Attendant
Softkey Assignment form
Assign directory numbers to the console softkeys.
User
Configuration form
Use the User Configuration search field to locate the directory number
that you assigned to the device. Assign a name, department, and location
to the directory number.
Default
Account Code Definition form (Optional)
Create a default account code number that will appear in all SMDR records
for the station.
Station
Service Assignment form
Assign a Class of Service, Class of Restriction, and Intercept Number
to the telephone's directory number.
(Optional) Assign a Default Account Code Index number.
Note: If you delete consoles, you must also delete the corresponding directory entries and voice mailboxes.