Sample Feature Access Codes

Feature Name

Primary Code

Alternate Code

Account Code

**3

1040

ACD Silent Monitor

*4*

1041

ACD Agent Login

*5*

1042

ACD Agent Logout

*5#

1043

Active Maintenance Port Access

1234

1098

ADL - Call

87

1001

ADL - Disconnect

86

1039

ADL - Loopback

85

1002

Attendant Hold – Remote Retrieve
(formerly Call Park - Remote Retrieve)

*23

1150

Callback - Cancel

#1

1003

Callback - Cancel Individual

*1#

1044

Callback - Setup (one digit only)

1

1144

Call Forwarding - Busy (External Source)

62

1004

Call Forwarding - Busy (Ext & Int Source)

**70

1045

Call Forwarding - Busy (Internal Source)

63

1005

Call Forwarding - End Chaining

64

1046

Call Forwarding - Follow Me

*8

1006

Call Forwarding - Follow Me - Third Party

8

1106

Call Forwarding - I Am Here

**8

1007

Call Forwarding - No Answer (External Source)

66

1008

Call Forwarding - No Answer (Ext & Int Source)

**71

1047

Call Forwarding - No Answer (Internal Source)

65

1009

Call Forwarding - Override

*1*

1048

Call Hold

*7

1010

Call Hold - Remote Retrieve

**1

1011

Call Hold - Retrieve

*1

1012

Call Park

*7#

1178

Call Park – Retrieve

*8#

1179

Call Pickup - Dialed

*6

1014

Call Pickup - Directed

**6

1015

Call Privacy

#3

1016

Called Party Features - Override

*84

1116

Camp on - Retrieve

*3

1013

Camp on - Setup (one digit only)

3

1113

Cancel All Forwarding

##8

1017

Cancel Call Forwarding - Busy (Ext & Int Source)

**72

1049

Cancel Call Forwarding - End Chaining

**73

1051

Cancel Call Forwarding Follow Me

#8

1018

Cancel Call Forwarding Follow Me - Remote

**77

1052

Cancel Call Forwarding Follow Me - Third Party

3

1114

Cancel Call Forwarding - No Answer (Ext & Int Source)

**74

1053

Clear All Features

*#*#

1019

Conference Call

*80

1020

Conference Call Split

*81

1120

Dialed Day/Night Service - Activate

305

1054

Dialed Day/Night Service - Inquire

306

1055

DID/3 Protocol Test

##3

1130

Direct Page

*37

1131

Direct Voice Call

 

 

Do Not Disturb

*5

1021

Do Not Disturb - Cancel

#5

1022

Do Not Disturb - Cancel Remote

##5

1023

Do Not Disturb - Remote

**5

1024

Flexible Answer Point

57

1140

Flexible Answer Point Cancel All

*57

1026

Force Party Release

#7

1025

Group Presence - Join All ACD Groups

*40

 

Group Presence - Join Group

*41

 

Group Presence - Join Group Third Party

*42

 

Group Presence - Leave All ACD Groups

*43

 

Group Presence - Leave Group

*44

 

Group Presence - Leave Group Third Party

*45

 

HCI/CTI Application

**75

1056

Hot Desk Login

*31

1133

Hot Desk Logout

*32

1134

Hot Desk Remote Logout

*33

1135

Hot Desk User External Number - Store

*34

1136

Hotel/Motel Room Monitor Listen

**45

1145

Hotel/Motel Room Monitor Setup

**46

1146

Hotel/Motel Room Personal Wakeup Call - Set

#13

1301

Hotel/Motel Room Personal Wakeup Call - Cancel

**13

1302

Hotel/Motel Room Status

*#0

1057

Hotel/Motel Room Wakeup Call From Guest Extension

*47

1147

Hotel/Motel Room Wakeup Call From Guest Extension - Cancel

**47

1323

Hotel/Motel Room Remote Wakeup Call - Set

13

1300

Hotel/Motel Room Remote Wakeup Call - Cancel

*13

1322

Inactive Maintenance Port Access

1235

1099

Individual Trunk Access

**2

1058

Italian CAS - Disturbing Call (Ignore release from CO)

#22

1150

Italian CAS - Enable CO Redial

#44

1160

Last Number Re-dial

*0

1027

Loudspeaker Paging

**9

1028

Make Busy - Setup

*2*

1066

Make Busy - Cancel

**81

1067

Meet Me Answer

*55

1167

Message Center - Direct Read (see Note)

*20

1059

Message Center - Password Definition (see Note)

*21

1060

Message Center - Remote Read (see Note)

*22

1061

Message Waiting - Activate

*90

1029

Message Waiting - Deactivate

*91

1030

Message Waiting - Inquire

*92

1031

Name Suppression on outgoing Trunk Call

*44

1170

MNMS: Event Indication

73

1070

MLPP Access Digit (Allowed digits are 2 to 9 only)

9

4

Non-Verified Account Code

**4

1032

Override (one digit only)

2

1132

Personal Speedcall - Invoke

58

1033

Personal Speedcall - Remove

**78

1062

Personal Speedcall - Store

67

1034

Phone Lock - Lock

 

 

Phone Lock - Unlock

 

 

Remote Clear All Features

55

1035

Repeat Last Number Saved

*6*

1063

Save Last Number

**79

1064

Multiline Set Loop Test

48

1036

Multiline Set Headset - On

*3*

1065

Multiline Set Headset - Off

**80

1068

Tag Call

*57

1115

Tone Demonstration

83

1037

Trunk Answer From Any Station (TAFAS)

*9

1038

Trunk Calling Party Identification

#*8

1069

Trunk Double Flash

*56

1155

Trunk Single Flash

*57

1156

User PIN Store