Configure the Network Elements and create the cluster. See IP Networking Programming for instructions.
(Optional)
Dimension
Selection form
Adjust the parameters as required depending on the number of suites
and linked suites in the cluster.
Enable SDS at each element in the Hospitality Cluster.
IMPORTANT: If SDS is off or the Hospitality Gateway and hosting ICP are not sharing at the Cluster level (and the Resilient Pair level for resilient systems), data inconsistency between them is highly likely. An indication that SDS is improperly configured is the absence of room data in the Guest Room Assignment form for rooms NOT hosted by the Hospitality Gateway.
Share and synchronize the following forms:
Class of Restriction Group Assignment
Class of Service Options Assignment
Cluster Element Assignment (Cluster Definition and Members)
Feature Access Code Assignment
System Speed Call Assignment
Interconnect Restriction Assignment
Intercept Handling Assignment
SMDR Options Assignment
Hotel Options Assignment
Guest Room Assignment
Guest Room Assignment Data
Linked Suite Assignment – Members
Notes:
The last three forms listed are shared by default.
The Linked Suite Assignment – Members form can only be synchronized from the Hospitality Gateway to the Hospitality ICPs.
Uniform Route and ARS configuration is recommended and can be achieved by sharing the following forms throughout the cluster:
ARS Digits Dialled Assignment
ARS Leading Digits Assignment
Digit Modification Assignment
Maximum Dialled Digits
Route Assignment
Hotel
Options Assignment form
Select the Hospitality Gateway ICP and choose the options required
for the entire hospitality cluster.
Note: Once the Hospitality Gateway is selected it cannot be changed until all remote Guest Rooms are removed from the Guest Room Assignment.
If RDN Synchronization is not supported for the cluster, configure OPS Manager to manage the following for the cluster:
Device and Resilient Device initial Add, and ongoing Moves, Adds, Changes
Remote Directory Number Assignment
Telephone Directory, Location, Department
Network Elements Time Sync
Note: To reduce the amount of time that the telephone directory entries are out of synch in the cluster, schedule frequent OPS Manager synchronizations (15 minute intervals is recommended).
System Options Assignment
form
Enable Send Travelling Class Marks.
Class
of Service Options Assignment form
Enable the following options as required:
Hotel Room Monitor Setup Allowed
Hotel Room Monitoring Allowed (for each console, line, or trunk used as a room monitor listener device)
Suppress Delivery of Caller ID Display between Sets (for each guest room extension)
Suppress Delivery of Caller ID Display between Sets - Override (for front desk, room service, and other extensions requiring calling party identification)
Suite
Assignment form
Add and configure any suites.
Note: Wait for OPS Manager to propagate the changes throughout the cluster before proceeding to next step.
Telephone Directory Assignment
form
Add an entry (name and number) to the directory for each Suite Pilot
Number and each Suite Extension.
Note: The suite pilot number and member extensions must have TelDir entries to enable the 5550 IP Console to display room data for the suite.
Guest Room Assignment form
on the Hospitality Gateway
Add guest rooms.
Note: When adding a resilient device to the Guest Room Assignment form, ensure that the device's RDN The Remote Directory Number Assignment form lists the remote portable directory numbers in a cluster network that is configured with the Portable Directory Number feature. is present in both the primary and secondary ICPs. Otherwise, changes to the room that the device is in may fail to propagate to its host ICP. For instructions on identifying and correcting missing RDNs, see Correcting Inconsistent RDNs.
Linked Suite Assignment
form on the Hospitality Gateway
Add and configure any linked suites.
(Optional) Program a printer port to output Hotel reports.
Follow this procedure to upgrade a cluster of ICPs that are each providing standalone hospitality service to Hospitality Cluster or to migrate standalone (non-clustered) hospitality ICPs to a Hospitality Cluster.
Upgrade the standalone ICPs to Release 8.0 (or later). See the 3300 ICP Technician's Handbook for upgrade procedures.
Note: When performing the data restore from a pre-8.0 Release system, all room extensions and suites are restored subject to Hospitality configuration restrictions in Release 8.0. This may result in the removal of previously allowed configurations. Check the log file for any conflicts.
If migrating standalone ICPs to a Hospitality Cluster, configure the cluster and SDS as described in steps 1-3 for a New Installation.
Export the Linked Suite data in the Linked Suite Assignment form from all Hospitality ICPs (previously, the standalone ICPs that hosted guest rooms).
Remove all linked suites from the Hospitality ICPs.
Disconnect the PMS and any 5550 IP consoles that are providing guest services.
Configure the Hospitality Gateway.
Move (or delete and add) the IP consoles to the Hospitality Gateway.
Import the previously exported (in step 2) Linked Suites to the Hospitality Gateway ICP.
On each Hospitality ICP, synchronize the data in the Guest Room Assignment form with the Hospitality Gateway.
Reconnect the PMS and IP consoles to the Hospitality Gateway ICP.
Follow this procedure to change the configured Hospitality Gateway to another ICP in the cluster.
From the currently configured Hospitality Gateway, complete the following tasks:
Remove all linked suites
Export all guest rooms from the Guest Room Assignment form
Remove all guest rooms
In the Hotel Options Assignment form, select the new Hospitality Gateway.
Import the previously exported (in step 1) guest rooms to the new gateway.
Recreate any Linked Suites using the System Administration Tool or the PMS.
Follow this procedure to resume data sharing with an element that was removed from the Hospitality cluster and then re-added after its initial configuration:
From the Network Elements Assignment form of a Hospitality cluster member, start sharing data.
Perform a form comparison and data synchronization or manually fix the configuration.
(Optional) Perform a PMS database swap (GRS).
