PMS Logs

The system produces two types of PMS logs:

PMS Failure Logs

The system produces PMS Failure Logs if the PMS/system interface fails for any reason.  

If the PMS/system interface is defined but unavailable, the attendant console displays the following message:

PMS FAILURE

The PMS Failure Log has the following format:

yyyy-mmm-dd hh:mm:ss HOTEL x/v #eeee
PMS: CC SSSS

Where:

Returned to service

Out of service

TXN buffer full

Interface never came up

Cannot Send MSG to PMS

No START-OF-TEXT from PMS

No END-OF-TEXT from PMS

Invalid Function Code

Invalid Status Code

Invalid Room Number

Invalid Name

Invalid Affiliation

Invalid Location

Invalid Message Waiting

Invalid Wake-Up Time

GRS Message Received

END Message Received

GRS Mode Abandoned

Database Locked By Another User

Invalid Room COS

RQINZ Not Honored

Occupancy Logs

If PMS is enabled, the system does not generate occupancy logs.  If the PMS link becomes unavailable, occupancy logs will be generated for every check in and check out operation which occurs.  

Occupancy Logs have the following format:

yyyy-mmm-dd hh:mm:ss HOTEL x/v #eeee
OCCUPANCY: CC NAME ROOM CALLS METERS

Where:

Chk In (indicates room or Suite checked in)

Chk Out (indicates room or Suite checked out)

Maintenance Logs

Maintenance Logs are used to record all maintenance-related information, including anything that affects the functioning or capacity of the system in any way.  The logs can be viewed as

Software Logs

Software Logs are used to record unusual activities within the system.  They can be viewed as

Logs Connectivity

Maintenance Logs

Maintenance logs are obtained via port 1751.  Note that there is a maximum of three connections per system application.

Software Logs

Software logs are obtained via port 1750.  Note that there  is a maximum of three connections per system application.

Maintenance and Software Logs Format Specifications

For log format specifications details, refer to System Logs.